Terms and Conditions

 

This page provides information about who we are and the legal terms and conditions that may apply to your use of the BrandedBags.com website and any product or service you order from us.

This website is owned and operated by the Branded Bag Company whose head office address is Litton House, Saville Road, Peterborough, Cambridgeshire, PE3 7PR. Our registered VAT number is GB 745 6359 05. Unless we say otherwise, we use the terms “BrandedBags.com”, "we" and "us" on this page to refer to the Branded Bag Company (including throughout the Website Terms and Conditions and the Terms and Conditions of Sale).

If you want to ask us anything (whether about our products or services, this website, any of our terms and conditions or otherwise), please do not hesitate to contact us, either by telephone or by using the contact form located at the top right corner of this page.


Website Terms and Conditions

These website terms and conditions ("Website Terms") apply to your use of the Branded Bag Company website at www.BrandedBags.com (the "Website", “BrandedBags.com”). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.

Privacy Policy
These Website Terms supplement (and are in addition to) the terms of our Privacy Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website, and you can view our Privacy Policy online by clicking here. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety.

If you order a product or service through the Website, our Terms and Conditions of Sale will also apply. You can view our Terms and Conditions of Sale below.

Your use of this Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.

You may use, download and print content on the Website solely for your own personal use. Other than for your own personal use, you may not without our prior written consent:

  • copy, reproduce, use or otherwise deal with any content on the Website;
  • modify, distribute or re-post any content on the Website for any purpose;
  • reproduce, crawl, frame, link to or deep-link into this Website on or from any other website;
  • usethe content of the Website for any commercial or other purpose whatsoever.

 

Use of this Website from outside the UK
The materials on this Website are displayed solely for the purposes of promoting the products and services of BrandedBags.com in the UK. However, BrandedBags.com may accept orders for delivery to locations outside of the UK subject to customs, legal, regulatory and certain practical restrictions. Those who choose to access this Website from locations outside the UK or place orders for delivery to locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable

Password/account security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. BrandedBags.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Ownership of rights
All brand names, logos, trademarks and company names shown on this website are acknowledged as being the property of their respective holders or owners. All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to BrandedBags.com. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.

You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.

Accuracy of content
To the extent permitted by applicable law, BrandedBags.com disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of BrandedBags.com.

Damage to your computer or other device
BrandedBags.com uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, BrandedBags.com shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

Links to other websites
We have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, BrandedBags.com cannot accept any liability in respect of the use of these websites.

Exclusions of liability
We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably forseeable arising out of or in connection with these Website Terms or your use of the Website.

Except to the extent required by applicable law, BrandedBags.com shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Other legal notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy and, where applicable, the Terms and Conditions of Sale govern your use of this Website.

Third party rights
Only you and BrandedBags.com shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Entire Agreement
These Website Terms (including, where applicable, our Privacy Policy and our Terms and Conditions of Sale) set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Law, jurisdiction and language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Changes to these Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.


Terms and Conditions of Sale

These terms and conditions of sale ("Terms and Conditions of Sale") will apply to any order you place through the Branded Bag Company website at www.BrandedBags.com (the "Website", “BrandedBags.com”). You must read these Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agree to these Terms and Conditions of Sale in their entirety. If you do not agree to these Terms and Conditions of Sale in their entirety, you must not order any product or service through the Website.

Website Terms and Conditions
Whenever you use this Website to order a product or service, our Website Terms and Conditions will apply to your use of the Website in addition to these Terms and Conditions of Sale. By ordering a product or service through the Website, you shall be deemed also to have read, understood and agreed to our Website Terms and Conditions.

Product and service descriptions
We have taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:

  • orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website
  • all prices are displayed in pounds Sterling inclusive of UK VAT at the current rate but exclusive of delivery and insurance charges which will be payable as indicated at the time of placing your order
  • packaging may vary from that shown on the Website
  • the dimensions, capacities and specifications given on the Website are approximate only


You further acknowledge that:

    • Whilst we endeavour to show an accurate colour image, there may be variations in colour between the actual goods you receive and the image that you see on your monitor or TV screen. This may be caused by the settings of your system or an adjustment made during or after photographic or other electronic processes. However, if you purchase any goods that you are not happy with, you have the right to return them for a full refund within 14 days. You are responsible for the cost of delivery to our premises - please see our returns page for further information.

 

    • Whilst we aim to only show items on the website that are in stock, all products and/or services are subject to availability. We will inform you as soon as possible if any of the products and/or services you have ordered are not available. If we do not supply any of the products and/or services for any reason we will not charge you for these particular products and/or services and we will refund any money already paid for these particular items. However, we will not be responsible for compensating you for any other losses which you may incur if we do not supply any  products and/or services.

 

  • Leather is a natural product and as such there may be variations in shading between one item and a similar item or indeed between various parts of the same item if more than one piece of leather has been used. It is also possible that there may be small marks on the surface of the leather due to the very nature of the product. These are not considered faults and in fact, it is these characteristics that allow you to tell the difference between genuine leather and imitations. We do check all products before they leave our premises but if you do receive goods that you are not happy with, you have the right to return them for a full refund within 14 days. You are responsible for the cost of delivery to our premises - please see our returns page for further information.


Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order.

All products that you order through the Website will remain the property of BrandedBags.com until we have received payment in full from you for those products.

During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy which can be viewed here.

If we cannot supply you with the product or service you ordered, we will not process your order and we will inform you of this in writing (including e-mail). If you have already paid for the product or service, we will refund you in full as soon as reasonably possible.

Delivery (including delivery charges and timescales)
Delivery charges and timescales vary depending on the type of products ordered, the service you select and the delivery address. For full details of our delivery charges please click here.

Delivery will be to the UK address specified in your order. Most items will require a signature upon delivery. If no one is available to sign at the time of delivery, a note will be left advising you of how to collect your order.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.

We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

Your right to cancel
 You have the legal right, under the Consumer Protection (Distance Selling) Regulations to cancel your order within fourteen working days following your receipt of the goods.Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights.

Returns
If you wish to return (or are considering returning) a product that you have ordered from us, please be aware of the following terms that apply:

    • Arrived damaged, faulty or incorrectly supplied:  If the products you receive are damaged, faulty or incorrectly supplied then you must inform us via our CONTACT form at the top of this page within 14 days and preferably within 48 hours of recipt. Our Returns Department will then liase with you to organise the return of these goods. We will pay the reasonable cost of getting the goods back to us (as agreed with you prior to returning). You must take reasonable care of the products that you wish to return and not use them. Products should be returned in a brand new, never been used condition, with all the tags attached and in the original packaging.

 

    • Not suitable or changed your mind:  If the products you received are not suitable or you have simply changed your mind, then you must inform us via our CONTACT form at the top of this page within 14 days and preferably within 48 hours of recipt. Our Returns Department will then liase with you to organise the return of these goods. You will be liable for the cost of return postage. You must take reasonable care of the products that you wish to return and not use them. Products should be returned in a brand new, never been used condition, with all the tags attached and in the original packaging.

 

    • Faulty manufacture or defect:  If your purchase was originally fine but has since become faulty and you consider this to be a manufacturing defect covered by guarantee, please inform us in the first instance via our CONTACT form with a short description of the problem and we will email you back. We can assure you that we will do all we can to make you happy. We sell literally thousands of items a year and receive very few back - we're sure this is why we have customers who have been returning to us for over ten years.

 

  • Damage during the course of returning products:  If you choose to return any products to us, we will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, we reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage.


If you cancel your order in any of the circumstances set out above save for cancellation under the provisions of the Distance Selling Regulations, we will refund any money paid by you after any products, which have been delivered to you, are returned to us. In the case of damaged, faulty or incorrectly supplied goods, we may be able to offer you a replacement product. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return or for which we have had to arrange collection.

Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us.

For further details about how to exercise your cancellation rights, please see the Returns and Refunds section of this Website.

Liability
There are certain liabilities which we cannot exclude by law and nothing in these Terms and Conditions of Sale limits our liability for personal injury or death caused by our negligence or for fraud.

You have certain rights as a consumer, including legal rights relating to faulty or misdescribed goods. For further information about your legal rights in the UK, contact your local authority Trading Standards Department or Citizen’s Advice Bureau. Nothing in these Terms and Conditions of Sale will affect these legal rights and, in particular, we will perform our obligations under these Terms and Conditions of Sale with reasonable care and skill.

Any products we supply to you will be of satisfactory quality. If we deliver a product to you that is not of satisfactory quality, you can contact us for a repair or replacement or, where this is not possible, for a refund.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of these Terms and Conditions of Sale. We will not be liable to you if we are prevented or delayed from complying with our obligations under these Terms and Conditions of Sale by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.

You must follow any advice we give you to keep products we supply to you safe (including any instructions or product manuals provided with the products). We cannot accept liability for damage to products we have supplied which is caused by your failure to follow this advice.

In any event we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.

Other important terms
We may update or amend these Terms and Conditions of Sale from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website.

These Terms and Conditions of Sale supersede any other terms and conditions previously published by us and any other representations or statements made by us to you, whether oral, written or otherwise.

You may not assign or sub-contract any of your rights or obligations under these Terms and Conditions of Sale to any third party unless we agree in writing.

We may assign, transfer or sub-contract any of our rights or obligations under these Terms and Conditions of Sale to any third party at our discretion.

No relaxation or delay by us in exercising any right or remedy under these Terms and Conditions of Sale shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by us in writing.

If any of these Terms and Conditions of Sale are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms and Conditions of Sale shall remain in full force and effect.

Only you and we shall be entitled to enforce these Terms of Sale. No third party shall be entitled to enforce any of these Terms of Sale, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

These Terms and Conditions of Sale are governed by English law. In the event of any matter or dispute arising out of or in connection with these General Terms and Conditions of Sale, you and we shall submit to the exclusive jurisdiction of the English courts.