Your Questions


We hope to answer your questions here

Who are is the internet division of the Branded Bag Company. We have been selling brand name, quality leather handbags since early 1998. We are one of the 'Grandaddies' of the internet, having been online since 1999. For more information please see the about us page.

Do you sell seconds?
Our policy is to offer the same quality as that sold in the High Street stores. This ensures that everything we sell is 100% perfect. We do not sell seconds, samples, repaired, faulty or second-hand items. You are fully covered with our 14 day money back guarantee.

What guarantee do you give?
For your peace of mind we offer not one, but two guarantees! For full details please see our double guarantee page.

Will my card details be safe?
Yes - most definitely. We use PayPal to ensure that your card details will not be compromised as a result of your purchase from us. We have all the information you require on our security page.

We are coming to Peterborough - do you have a shop?
We do not have a 'bricks & mortar' shop and unfortunately we are unable to accept visitors at our head office address. We work with manufacturers to increase their brand awareness by selling through alternative channels to traditional retail stores.

How much do you charge for delivery/shipping?
Please see our delivery information page for full details.

We are manufacturers of quality bags and accessories - would you consider our products?
We were one of the very first handbag websites in the UK and have great natural listings in the search engines. It goes without saying that we are always looking to work with professional suppliers and increase our product range, especially if there are high quality products that we are not offering. Please contact us via our CONTACT form at the top right hand corner of this page in the first instance.